BMW of Crystal Lake

BMW of Crystal Lake

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Welcome to the BMW of Crystal Lake website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned BMW car, truck, or SUV you will find it here. We have helped many customers in or near Crystal Lake, Chicago, Barrington, Schaumburg, Lake Geneva, Lake In The Hills, Algonquin, Huntley, Woodstock, McHenry, Fox River Grove, Hoffman Estates, Elgin and Libertyville find the BMW of their dreams!

We know that prospective customers are extremely well educated when researching their next vehicle. BMW of Crystal Lake has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.

As a premier Illinois BMW dealer, we have a huge selection of new and pre-owned vehicles from which to choose. BMW of Crystal Lake online and offline customers enjoy vehicle specials every day. We offer BMW service & parts, an online inventory, and outstanding financing options, making BMW of Crystal Lake a preferred dealer serving Crystal Lake, Chicago, Barrington, Schaumburg, Lake Geneva, Lake In The Hills, Algonquin, Huntley, Woodstock, McHenry, Fox River Grove, Hoffman Estates, Elgin and Libertyville area BMW buyers. Ready to set up a test drive? Visit our Chicago area BMW dealership in Crystal Lake, IL today!

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Testimonials Read More

"Comfortable Low-Pressure Experience"

teekay
DEALERRATER
11-19-2019
Full Star Full Star Full Star Full Star Empty Star

Highly recommend our salesperson, Jordan Acevedo. He went out of his way to make the car buying event a good experience. Can't say the same for the experience I had with the Internet people.

Comfortable Low-Pressure Experience

teekay
CARS
11-18-2019
Full Star Full Star Full Star Full Star Empty Star

Highly recommend our salesperson, Jordan Acevedo. He went out of his way to make the car buying event a good experience. Can't say the same for the experience I had with the Internet people.

Cathy Demuth
Cathy Demuth
GOOGLE
11-18-2019
Full Star Full Star Full Star Full Star Full Star

We just purchased our first BMW this weekend. Had a great experience. I love the fact that it is basically run by women. All the sales people were great. Shout out to Michelle Canova. Really appreciate the extra time she spent with us and her attention to detail!

We loved your dealership. The sales people were very...

tdemuth414
CARS
11-17-2019
Full Star Full Star Full Star Full Star Full Star

We loved your dealership. The sales people were very friendly and knowledgeable. Gale was our primary contact and I really enjoyed working with him. Erin Canova is awesome!!! My wife said it was great to work with a dealership that had so many women on staff-she said it...View More

Adrián Florian
Adrián Florian
GOOGLE
11-16-2019
Full Star Full Star Full Star Full Star Full Star

Great place to buy a car new one or used they let you take test drive awesome costumer service free fresh made cookies its a plys not pushi sellers its worth the driving.Michelle Canova great costumer service.

Excellent Experience from an Excellent Dealership

Suomi8
CARS
11-14-2019
Full Star Full Star Full Star Full Star Full Star

I couldn't speak any higher of the team at BMW of Crystal Lake. Everyone from my salesman of Bob Miller to the managers of Heather and Dan and Finance Manager of Rich Spears did everything possible to not only find an amazing deal for me but make the whole sales process...View More

"Excellent Experience from an Excellent Dealership"

Suomi8
DEALERRATER
11-14-2019
Full Star Full Star Full Star Full Star Full Star

I couldn’t speak any higher of the team at BMW of Crystal Lake. Everyone from my salesman of Bob Miller to the managers of Heather and Dan and Finance Manager of Rich Spears did everything possible to not only find an amazing deal for me but make the whole sales process...View More

ingo betz
ingo betz
GOOGLE
11-5-2019
Full Star Full Star Full Star Full Star Full Star

The experience is like the car the ultimate

"Great, personable and professional"

BWS2019
DEALERRATER
11-5-2019
Full Star Full Star Full Star Full Star Full Star

Jordan helped me out and-- being someone in sales myself, for almost 15 years-- I can tell you confidently that he is a genuine service-first salesperson. He was professional and courteous and took time to consider my needs and budget in a way that balances out the...View More

Great, personable and professional

BWS2019
CARS
11-5-2019
Full Star Full Star Full Star Full Star Full Star

Jordan helped me out and-- being someone in sales myself, for almost 15 years-- I can tell you confidently that he is a genuine service-first salesperson. He was professional and courteous and took time to consider my needs and budget in a way that balances out the...View More

David Johnson
David Johnson
GOOGLE
11-2-2019
Full Star Full Star Full Star Full Star Full Star

I couldn’t speak any higher of the team at BMW of Crystal Lake. Everyone from my salesman of Bob Miller to the managers of Heather and Dan did everything possible to not only find an amazing deal for me but make the whole sales process extremely comfortable, transparent,...View More

Scott S.
Scott S.
YELP
10-22-2019
Full Star Full Star Full Star Full Star Full Star

My M3 had three open recalls that needed to be addressed. I don't normally bring my vehicle to the dealer or to anyone for that matter, preferring to do most routine and non-routine maintenance myself. I'm a bit of a perfectionist. Maybe I've read too many dealer horror...View More

Ken Elleson
Ken Elleson
GOOGLE
10-15-2019
Full Star Full Star Full Star Full Star Empty Star

"New BMW X6 "

BMWGuy
DEALERRATER
10-9-2019
Full Star Full Star Full Star Full Star Full Star

This one was a hard one to find and Michelle and Leah and Dan worked hard to put me in this SAV. I had to have certain options and BMW of Crystal Lake had it so, I was in the area and came by to check it out but had to get back home. So once I got home I called back and we...View More

Scott LaRose
Scott LaRose
GOOGLE
10-9-2019
Full Star Full Star Full Star Full Star Full Star

Most of the time you have to wait, but they got me in within an hour of calling to get a tire fixed. I forgot to mention that I am from Southeastern MI so I had a long drive ahead that day. That said I wish we would have rotated the tires or they would have looked at the...View More

New BMW X6

BMWGuy
CARS
10-9-2019
Full Star Full Star Full Star Full Star Full Star

This one was a hard one to find and Michelle and Leah and Dan worked hard to put me in this SAV. I had to have certain options and BMW of Crystal Lake had it so, I was in the area and came by to check it out but had to get back home. So once I got home I called back and we...View More

"The sales team @ Mazda of Crystal Lake made my car buying..."

Lori
DEALERRATER
10-5-2019
Full Star Full Star Full Star Full Star Full Star

The sales team @ Mazda of Crystal Lake made my car buying process effortless. They were very communicative and understanding of my needs. I would definitely recommend them!

The sales team @ Mazda of Crystal Lake made my car buying...

Lori
CARS
10-5-2019
Full Star Full Star Full Star Full Star Full Star

The sales team @ Mazda of Crystal Lake made my car buying process effortless. They were very communicative and understanding of my needs. I would definitely recommend them!

TURNING AN UGLY SITUATION INTO A POSITIVE EXPERIENCE

Kate
CARS
10-4-2019
Full Star Full Star Full Star Full Star Empty Star

A week ago I was a very angry BMW owner. I had purchased two BMW's from Anderson in the past. I consider myself a BMW groupie because I have been driving BMW's since the 80's. I had faith that my 2007 X3 with 175,000 miles would go the distance to 300,000. This would not...View More

Super Low Pressure and Pleasant Buying Experience

luethm
CARS
10-3-2019
Full Star Full Star Full Star Full Star Full Star

We went into this dealership with some preliminary discussions via phone and Internet with Leah Ruscitti who was very helpful and informative, but our actual in-store dealings were with Bob Miller. Bob introduced himself as a very low pressure salesman and he lived up to...View More

"Super Low Pressure and Pleasant Buying Experience"

luethm
DEALERRATER
10-3-2019
Full Star Full Star Full Star Full Star Full Star

We went into this dealership with some preliminary discussions via phone and Internet with Leah Ruscitti who was very helpful and informative, but our actual in-store dealings were with Bob Miller. Bob introduced himself as a very low pressure salesman and he lived up to...View More

A great customer experience.

NPP
CARS
10-1-2019
Full Star Full Star Full Star Full Star Full Star

Michelle Canova went beyond the call of duty in providing the extra effort and her time to answer questions . She made the the purchase transaction very rewarding. She followed up with the sale and makes herself available to answer our questions about the vehicle both over...View More

"A great customer experience."

NPP
DEALERRATER
10-1-2019
Full Star Full Star Full Star Full Star Full Star

Michelle Canova went beyond the call of duty in providing the extra effort and her time to answer questions . She made the the purchase transaction very rewarding. She followed up with the sale and makes herself available to answer our questions about the vehicle both over...View More

Excellent Experience

Abby M.
CARS
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Jordan was very informative. He really knew the product well and was able to answer all my questions. I did not go in looking to purchase a Mazda, but since he was so knowledgeable and helpful, I purchased this wonderful car. Excellent customer service skills! Thanks for...View More

"Excellent Experience"

Abby M.
DEALERRATER
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Jordan was very informative. He really knew the product well and was able to answer all my questions. I did not go in looking to purchase a Mazda, but since he was so knowledgeable and helpful, I purchased this wonderful car. Excellent customer service skills! Thanks for...View More

Jo-Ann Barker
Jo-Ann Barker
GOOGLE
9-29-2019
Full Star Full Star Full Star Full Star Full Star

Love the service here!

Excellent service!!!

Andrew
CARS
9-26-2019
Full Star Full Star Full Star Full Star Full Star

Best car buying experience I have ever had! Bob and Derrick were fantastic! No pushy sales tactics just friendly service to fit your needs. They follow through on all promises

Excellent experience at the dealership

inethui
CARS
9-26-2019
Full Star Full Star Full Star Full Star Full Star

Ellen was so friendly and helpful for me to make decision on purchasing the BMW x5. I really enjoyed staying there and working with her.

"Excellent experience at the dealership"

inethui
DEALERRATER
9-26-2019
Full Star Full Star Full Star Full Star Full Star

Ellen was so friendly and helpful for me to make decision on purchasing the BMW x5. I really enjoyed staying there and working with her.

Outstanding Service and Follow Through! Best of the Best!

STC Beamer
CARS
9-25-2019
Full Star Full Star Full Star Full Star Full Star

This was the most pleasant experience I have ever had purchasing a vehicle. Bob Miller was outstanding to work with. A true Pro. Heather Lublink and Michelle Canova were outstanding to deal with. I left there with full knowledge of my new ride. These guys are unmatched in...View More

Andrew Lewallen
Andrew Lewallen
GOOGLE
9-24-2019
Full Star Full Star Full Star Full Star Full Star

Everyone here was great! I did not walk in to buy a $100k bmw but I was treated like I was. Bob and Derrick were wonderful and very helpful. Got the car I wanted at the deal I wanted. No pushy sales tactics here just great customer service. The service manager even took a...View More

Shawn Condon
Shawn Condon
GOOGLE
9-22-2019
Full Star Full Star Full Star Full Star Full Star

Outstanding service and was a pleasure dealing with entire staff. Bob Miller was the best I have ever dealt with. All around amazing team! Highly recommend.

Jerrym Karl
Jerrym Karl
GOOGLE
9-19-2019
Full Star Full Star Full Star Full Star Full Star

"Satisfying experience in working with Bob Miller."

Kalme
DEALERRATER
9-19-2019
Full Star Full Star Full Star Full Star Full Star

During my nine month search for my next car I visited with not only 3-other local Mazda dealers but also, looked at every major auto manufacture so to compare to the 2019 Mazda 3 (including a visit to Chicago 2019 Auto Show). My final choice was primarily based on best...View More

Good service, knowledgeable salesman

JP
CARS
9-19-2019
Full Star Full Star Full Star Full Star Empty Star

Bob Miller was very accommodating and courteous. Took time to go over the entire interior of the car and dashboard with me. I gave them 4 stars because I have limited experience with them at this time.

Satisfying experience in working with Bob Miller.

Kalme
CARS
9-19-2019
Full Star Full Star Full Star Full Star Full Star

During my nine month search for my next car I visited with not only 3-other local Mazda dealers but also, looked at every major auto manufacture so to compare to the 2019 Mazda 3 (including a visit to Chicago 2019 Auto Show). My final choice was primarily based on best...View More

Best car searching experience

happydriver
CARS
9-10-2019
Full Star Full Star Full Star Full Star Full Star

Bob Miller and his colleague's work impressed us. Researching, testing, and negotiating for a new car has always been intimidating a task for me, especially the chats with dealers who know everything and have seen it all. Being able to search on our own pace, to obtain...View More

Great buy - BMW X5

AaronBMWX5
CARS
9-10-2019
Full Star Full Star Full Star Full Star Full Star

Michelle and the team at BMW Crystal Lake we're awesome to work with. I recommend everyone go see Michelle if you want the best car buying experience you've ever had. I purchased from out of state and they expedited my visit so I could get back on the road, and made sure I...View More

"Great buy - BMW X5"

AaronBMWX5
DEALERRATER
9-10-2019
Full Star Full Star Full Star Full Star Full Star

Michelle and the team at BMW Crystal Lake we’re awesome to work with. I recommend everyone go see Michelle if you want the best car buying experience you’ve ever had. I purchased from out of state and they expedited my visit so I could get back on the road, and made...View More

The Place yo buy your car

Bimmer
CARS
9-7-2019
Full Star Full Star Full Star Full Star Full Star

The employees at this dealership were very courteous and friendly. All of my questions seem to be answered very honestly. The car I purchased was use however the service department did a excellent job preparing the car for sale. It was clean and looked almost new. I was...View More

"The Place yo buy your car"

Bimmer
DEALERRATER
9-7-2019
Full Star Full Star Full Star Full Star Full Star

The employees at this dealership were very courteous and friendly. All of my questions seem to be answered very honestly. The car I purchased was use however the service department did a excellent job preparing the car for sale. It was clean and looked almost new. I was...View More

"Easy, No-Hassle Car-Buying Experience"

Alex
DEALERRATER
9-5-2019
Full Star Full Star Full Star Full Star Full Star

This was my first Mazda car-buying experience and it was overall very enjoyable. Excellent experience working with the staff of Anderson Crystal Lake - I did all of my initial inquiries and negotiation via email. The internet sales department (Leah, Alexandria) were...View More

Michelle Canova - Atypical Cars Sales Representative

BMWX3Luxury
CARS
9-5-2019
Full Star Full Star Full Star Full Star Full Star

Excellent experience working with Michelle. She is not the typical pushy car sales rep, she is attentive, patient, and genuinely interested in you. Kudos Michelle!

"Great friendly service and follow-up. "

Scott
DEALERRATER
9-5-2019
Full Star Full Star Full Star Full Star Full Star

Ellen was great to work with. She had great follow-up with questions and made purchasing my vehicle from BMW of Crystal Lake a pleasure.

Bob's great! Management is nothing special.

CarEnthusiast4Life
CARS
9-5-2019
Full Star Full Star Full Star Full Star Empty Star

Bob sold me my 2020 X5 M50i and was very easy to work with and got me the answers I needed quickly. Would definitely work with Bob again! Management on the other hand made sure to bend me over for everything they could on my perfect condition trade in even after they had...View More

Great friendly service and follow-up.

Scott
CARS
9-5-2019
Full Star Full Star Full Star Full Star Full Star

Ellen was great to work with. She had great follow-up with questions and made purchasing my vehicle from BMW of Crystal Lake a pleasure.

Our Location

BMW of Crystal Lake
360 N IL Route 31
Crystal Lake, IL 60014

Sales: 815-455-4330

Sales Hours

Monday9:00 am - 9:00 pm
Tuesday9:00 am - 9:00 pm
Wednesday9:00 am - 9:00 pm
Thursday9:00 am - 9:00 pm
Friday9:00 am - 7:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 2:00 pm
SundayClosed

Parts Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed

Meet Our Management Staff

General Manager Dan  Brzozowski
X
General Manager
Dan Brzozowski
Business Manager Rich Spears
X
You can call Rich at 815-455-4330
Business Manager
Rich Spears
Used Car Manager Nick Faciano
X
We'll buy your car even if you don't buy from us! You can reach Nick at 815-455-4330 If he's not in the dealership that means he's out finding quality used cars for our customers - leave a message and he will get back to you as soon as possible.
Used Car Manager
Nick Faciano

Meet Our Sales Staff

BMW Master Certified Genius Heather  Lublink
X
Phone: 8154554330 Heather Lublink
BMW Master Certified Genius
Heather Lublink
Corporate Account Manager Michelle Canova
X
Michelle Canova
Corporate Account Manager
Michelle Canova
Client Advisor Gale Ekern
X
Gale Ekern
Client Advisor
Gale Ekern
Client Advisor Bob Miller
X
Bob Miller
Client Advisor
Bob Miller
Client Advisor Ellen Berry
X
Ellen Berry
Client Advisor
Ellen Berry
Client Advisor Taylor Kolb
X
Taylor Kolb
Client Advisor
Taylor Kolb

Meet Our Internet / BDC Staff

Internet / BDC Manager Leah  Smalley
X
  • 779.994.4403
  • 8155263807
Leah Ruscitti-Smalley
Internet / BDC Manager
Leah Smalley
Internet Coordinator Colleen  Hancock
X
815-455-4330
Colleen  Hancock
Internet Coordinator
Colleen Hancock
Internet Coordinator Alexandra  Silva
X
815-455-4330
Alexandra Silva
Internet Coordinator
Alexandra Silva

Meet Our Service Staff

Service Manager Derek Cogdill
X
You can reach Derek at 815-455-4330
Service Manager
Derek Cogdill
Service Advisor Ed Rubio
X
Call Ed at 815-455-4330
Service Advisor
Ed Rubio
Service Advisor Rob Jacobus
X
You can reach Rob at 815-455-4330
Service Advisor
Rob Jacobus
Service Advisor John Brown
X
You can reach John at 815-455-4330
Service Advisor
John Brown
Service Scheduler Katie Spencer
X
Call Katie at 815-455-4330
Service Scheduler
Katie Spencer
Service Assistant Laura  Waclaw
X
Service Assistant
Laura Waclaw

Meet Our Parts Staff

Parts Manager Dale  Schuring
X
8154554330
Parts Manager
Dale Schuring
Counter Parts Jeff  Sikorski
X
8154554330
Counter Parts
Jeff Sikorski
Counter Parts Lucas  Davis
X
8154554330
Counter Parts
Lucas Davis

Meet Our Office Staff

Receptionist / Cashier Michelle Sisto
X
Receptionist / Cashier
Michelle Sisto

Contact Information