SERVICE DEPARTMENT

Our Location

BMW of Crystal Lake
360 N IL Route 31
Crystal Lake, IL 60012

Service: 833-211-9471

Service Hours

Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Mobile Recall Service

We Come to You!

Do you have a recall that needs to be performed on your BMW? Contact us about coming to your home or office to perform the needed service.

Applies to select recalls. Contact BMW of Crystal Lake at 815-455-4330 for details.

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$5.00 Off Oil Change With Coupon

Express Service
Keep Your BMW in Tip-Top Shape!

Services provided in the Express Lane include:

Oil & Filter Change
Exterior Bulb Replacement
Air Filter Replacement
All Carefree Maintenance Intervals
Tire Rotation
Cabin Filter Replacement
Wiper Blade Replacement
Battery Diagnostic Check and Replacement
PLUS, every visit includes a NO CHARGE Multi-Point Inspection

Call 815-455-4330 if you have questions prior to arrival. Valid only at BMW of Crystal Lake. Valid through 2/28/26

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BMW Pit Stop - Complimentary

Tire check - adjust pressure if needed
Wiper blade inspection - check for wear
Top off of fluids
Car wash

Pick Up & Delivery

Let us come to you

If you need necessary repairs or maintenance and you're not comfortable leaving home to come in to the dealership let us know. We will schedule your appointment and arrange for pick up and delivery back to your home.

Please call ahead to schedule. Appointment and pick up time will be based on dealer driver availability.

BMW SERVICE AMENITIES

WE KNOW YOUR BMW. BETTER THAN ANYONE.

Our BMW trained technicians use BMW Parts to provide the best possible maintenance for your vehicle. Plus, we offer competitive pricing for all of your vehicle's service needs.

Below are just some of the many amenities we offer at BMW of Crystal Lake:

Factory Trained technicians
Factory trained service advisors
Free Wi-Fi
Shuttle rides
Comfortable waiting area
Free coffee
Pet Friendly
Loaner cars (will need to schedule)

Call 815-455-4330 to schedule your appointment or schedule online.

BMW All-Weather Floor Mats

Starting at $150 per set

Get ahead of the weather and protect your carpets with BMW All-Weather floor mats!

Now in stock at BMW of Crystal Lake. Prices plus tax.

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BMW Batteries

Starting at $145

Is it time to replace the battery in your BMW? We have a terrific selection to keep your car starting and running like a pro.

Contact us for battery testing and installation charge. Price plus installation, tax and disposal.

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BMW Wiper Blades

Starting at $29.95 a set

Make sure you can see the road and your visibility is 100%! If it's time for new wiper blades, stop by to see us. In stock and ready for installation.

Prices plus tax and installation. Front blades only. See us for rear wiper blade pricing.

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Meet Our Service Staff

Service Manager Derek Cogdill
X
You can reach Derek at 815-455-4330
Derek Cogdill
Service Manager
Derek Cogdill

Contact Information

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Everything and everyone at this dealership is perfect, from the sales people to the machanics, EVERYONE is knowledgeable and friendly. This dealership makes buying a vehicle fun again. Thank you for creating a special shopping environment for your customers, it makes all the difference.

- Tanya, Crystal Lake

I have been with Anderson BMW in Crystal Lake Il for about 18 years, on my 7th BMW some convertible some sedan with them. I have always been treated with the best excellent service since day one. Just picked up my new "TOY" convertible 2 weeks ago for my 50th birthday and was working with Bob...

- Sandy, Crystal Lake

From the moment I stepped into the dealership I was greeted by Gale and Steve. I could tell they had my visit planned from the beginning. From the vehicle walk around to working with Rich in finance they did not miss a beat. Heather spent a considerable about of time with me reviewing my new...

- crazycarguy

I really feel valued as a customer everytime I walk inside this dealership. Likewise, Bob and Steve really went far and beyond to make sure that I'm getting the best value for my car. Heather also did a great job on walking me through the new features of my BMW.

- Lemuel

I worked with Bob Miller to shop for a used BMW 5-series. He was FANTASTIC, not at all pushy and very knowledgable in steering me in the right direction. He helped me get a great price. After a week, I realized the vehicle had a minor bearing issue, and I called in for service. Without even being...

- WadeGeorge

After nightmare past experiences buying a car of every clichè you can think of, we braced ourselves for another "typical" car buying experience. We had the exact opposite. Straight forward, helpful sales person. No pressure, either. They didn't have the exact car we wanted so they got it from...

- JW
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